24/7 Claims Support Active

File. Track.
Resolve.

Your complete resource for filing claims, calculating points, and valuing vehicles in North Carolina.

As an independent agency, we're your advocate during the claims process - not just another company representative.

Typical NC Claims Timeline

24h

Report Claim

File immediately for best results

2-3d

Adjuster Contact

Assessment scheduled

7-14d

Settlement Offer

Review & negotiate

21d+

Payment Issued

Direct deposit or check

NC Insurance Laws

Traffic Ticket?

See how it will affect your insurance premium.

$

Deductible Checker

Should you raise your deductible to save money?

Repair vs. Total

Will the insurance company fix your car or total it?

Claims Contacts

Direct lines to 20+ major carriers.

Progressive

24/7

Travelers

24/7

Nationwide

24/7

National General

24/7

State Farm

24/7

Erie Insurance

24/7

Liberty Mutual

24/7

The Hartford

24/7

Dairyland

24/7

American Modern

24/7

Universal Property

24/7

Alamance Farmers

24/7

NC Grange Mutual

24/7

Critical Advice

Avoid These Mistakes

  • Admitting fault at the scene
  • Accepting the first settlement offer
  • Delaying medical treatment
  • Posting accident details on social media

Emergency Numbers

Emergency (Medical/Fire)

Immediate assistance

911

NC Highway Patrol

Non-emergency reports

919-733-7952
Community

Join Our Network

Money-saving tips, local news, and guides.

Common Questions

File a claim with your own insurance under Uninsured Motorist (UM) coverage. In NC, this is typically required unless rejected in writing.
Generally, no. First offers are often low. Get multiple repair estimates and document all medical expenses before signing anything.
At-fault accidents typically raise rates by 40%+. Not-at-fault and comprehensive claims usually have little to no impact, but it depends on your carrier.

"The Big Carriers work for their shareholders.
Bill Layne works for you."

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